Monthly Archives: July 2011

First Line Manager Know Thyself

In the forecourt of the Temple of Apollo at Delphi are the words, “Know Thyself.” This is an admonition to people to remember they are not God; and, to enter the Temple with humility. Ben Franklin said, “There are three … Continue reading

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First Line Manager Focus and Obligation

What does focus and obligation have to do with a first line manager’s responsibilities? Focus and obligation are the keys to a successful organization. When I was a young boy my parents did not let me have a magnifying glass. … Continue reading

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First Line Manager in All Thy Getting Get Wisdom

First line managers must use wisdom to make effective decisions. They must reconciled differences between people and processes. When we think of wisdom we usually think of King Solomon. We remember the decision he made about a baby. Two women … Continue reading

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First Line Managers Don’t Let Catch Phases Catch You

One night working as the motel auditor at the Ramada Inn at Tuscaloosa a strange thing happened. The restaurant manager gave me some insight in a phase I will not forget. After the bar closed, she and her friend came … Continue reading

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First Line Managers must have a Passion for their job

Professional first line managers can manage most any business. First line managers are given the goals the company wants to carry out and a workforce to carry out the goals. Truly successful managers are passionate about their job. Passion provides … Continue reading

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