Category Archives: business

Performance Management versus Performance Leadership

  Performance Management versus Performance Leadership I walked out of a door at the Ramada Inn South motel looking for Ms. E. She is the owner’s wife and the General Manager of the hotel. I saw her walking away from … Continue reading

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Even an amoeba has to do this to survive

Even an amoeba has to do this to survive Being a supervisor in a dispatch center is a very different kind of management. We do not perform the work tasks; we dispatch field personnel to do these various tasks. These … Continue reading

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Simple is as simple does, Forrest Gump…

 Simple is as simple does, Forrest Gump… First: “I do not believe in simple answers to complicated problems.” Simple answers to complicated problems never work. They have unintended consequences. Mostly, my bosses give me simple answers to problems for me … Continue reading

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“Show me the money” process.

  First line managers can learn the details of their business by the Jerry Maguire (Tom Cruse) “Show me the money” process. I managed several businesses without training or background in the business. Tracking the costs helped me learn the … Continue reading

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Management by memo… is not management.

Management by memo… is not management. As general manager of a motel, my Saturday routine included walking each floor. One morning as I walked the hall, I saw an open door to the South Central Bell office. I thought something … Continue reading

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