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Tag Archives: first line manager
The First Line Manager: You Have Got to Have Passion About Our Business
A President of a major electric utility summarized his executive team meeting with the following statement. He stated, “You have got to be excited about what we do, you got to feel that. You have got to have passion for … Continue reading
Posted in business, Jim's Philosophy, People
Tagged business, executive management, first line manager, front line managers, leadership, passion, performance management
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The First Line Manager: Are You Similar to a General Eisenhower or a General Patton?
In most respects a business first line manager is not comparable to an Ike or a Patton. We are not as powerful as these men. We can learn from their passion. Their passion was different. Their passion suited their role. … Continue reading
Posted in business, Jim's Philosophy, People
Tagged business, decisons, executive management, first line manager, leadership, performance management
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The First Line Manager: Consensus Decisions Versus Collaborative Decisions
What is the effect of a consensus or collaborative decision on a first line managers department? The difference in the processes has a tremendous impact on the decisions effectiveness. Consensus is a committee process. Collaboration is a team process. When … Continue reading
Posted in business, Jim's Philosophy
Tagged consensus decsion, decisons, first line manager, leadership, performance management
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360 and Upward Assessment Surveys, My View From the Bottom of a Corporation
I read an article in the Wall Street Journal on December 8, 2011, by Joann Lublin entitled, “Transparency Pays Off in 360 degree reviews.” I have a particular view of these corporate surveys. From time to time in most big … Continue reading
Posted in business, Jim's Philosophy
Tagged 360 assesments, business, first line manager, leadership, performance management, perfromance management
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First Line Manager: The Problem Ain’t The Problem
I am discussing a recurring problem with an engineer on the phone. Bob S., my Customer Service Manger told me the problem occurred again today. This engineer’s crews cause the problem when they come into our territory and de-energize a … Continue reading
Posted in business
Tagged business, compter knowledge, decisons, first line manager, leadership, perfromance management, training
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