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Monthly Archives: May 2011
First Line Manager: Some Customers Deserve Peanut Butter
First Line Manager: Some Customers Deserve Peanut Butter I realized early in my career that some customers are different than others. These are special customers and regular customers. I first believed that all customer’s should be treated the same, … Continue reading
Posted in business, Jim's mistakes
Tagged perfromance management, restaruant management
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