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Tag Archives: restaruant management
The First Line Manager: My First Human Management Job
I graduated from college in February of 1971, Mr. JKE had his motel manager Durrell Dallas ask me if I want to become a management trainee. The restaurant manager had just quit or been fired. Of course, I said yes. … Continue reading
Posted in business, Jim's Philosophy, People
Tagged business, decisons, first line manager, performance management, restaruant management
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The First Line Manager: Trust begins a process that leads to success.
What can trust do for a first line manager? Trust opens opportunities for you. As night auditor at the Ramada in Tuscaloosa, I thought management did not care about how I did my job. I performed night audits prior to … Continue reading
Posted in business, Jim's Philosophy
Tagged business, first line manager, management, performance management, restaruant management
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First Line Manager: Empowering Employees
Our company President rose, his first statement, “You are empowered. I expect you to make decisions for our company.” Sounded good since this is the flavor of the month in corporate slogans: empowerment. He made no further explanation; just moved … Continue reading
Posted in business, Jim's Philosophy, People
Tagged empowerment, first line manager, leadership, performance management, perfromance management, restaruant management, training
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The First Line Manager: Back to Basics
Experience teaches senior first line managers when and how to “go back to basics.” Many times during my career I heard this statement, “we have to go back to basics.” When executive managers speak this phase, it comes with vague … Continue reading
Posted in business, Jim's Philosophy
Tagged business, decisons, first line manager, front line managers, leadership, management, performance management, restaruant management
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First Line Manager Know Thyself
In the forecourt of the Temple of Apollo at Delphi are the words, “Know Thyself.” This is an admonition to people to remember they are not God; and, to enter the Temple with humility. Ben Franklin said, “There are three … Continue reading
Posted in business, Jim's Philosophy
Tagged business, first line manager, leadership, line managers, performance management, restaruant management
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