Tag Archives: front line managers

The First Line Manager: You Have Got to Have Passion About Our Business

A President of a major electric utility summarized his executive team meeting with the following statement. He stated, “You have got to be excited about what we do, you got to feel that. You have got to have passion for … Continue reading

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The First Line Manager: Vision

Proverbs 29:18 Where there is no vision, the people perish…Vision is the key word for many executive management programs at universities. These universities understand without a vision companies die. Steve Jobs at Apple Corporation is a good example. When Jobs … Continue reading

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The First Line Manager: Back to Basics

Experience teaches senior first line managers when and how to “go back to basics.” Many times during my career I heard this statement, “we have to go back to basics.” When executive managers speak this phase, it comes with vague … Continue reading

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First Line Manager Focus and Obligation

What does focus and obligation have to do with a first line manager’s responsibilities? Focus and obligation are the keys to a successful organization. When I was a young boy my parents did not let me have a magnifying glass. … Continue reading

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