Tag Archives: first line manager

First Line Manager: Crisis Management

Over the years I have managed several crises. My success depended on two actions. These actions were critical to success. First, stay calm, analyze the situation and decide what you can do now in the current state. Second, analyze what … Continue reading

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The First Line Manager: My First Human Management Job

I graduated from college in February of 1971, Mr. JKE had his motel manager Durrell Dallas ask me if I want to become a management trainee. The restaurant manager had just quit or been fired. Of course, I said yes. … Continue reading

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First Line Manager: Mission Confused? Mission Ignored? Mission Aborted!

I wonder if we have gotten to the point where mission statements are ignored. Every organization seems to be creating a mission statement. How effective are these mission statements? There are two reasons why anyone does anything; the one that … Continue reading

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First Line Manager: Leaders must manage to lead

  Leaders must be managers; but, managers do not necessarily have to be leaders. Leaders have to manager all the resources at their disposal, self, others, communication, etc. Managers also must do the same.  Both are responsible for results. The … Continue reading

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First Line Manager: Over Thinking stuff

What is over thinking? I am working on a project for my college fraternity. A “Reflection Workshop” designed to help our young members recognize the culture in their chapter. What are the traits the members desire to emulate for our … Continue reading

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