Tag Archives: training

First Line Manager: Over Thinking stuff

What is over thinking? I am working on a project for my college fraternity. A “Reflection Workshop” designed to help our young members recognize the culture in their chapter. What are the traits the members desire to emulate for our … Continue reading

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First Line Manager: The Key to Greatness Is Enabling Not Delegating.

I keep trying to get a university to realize first line management is different from upper management, to no avail. Lately, I spoke to a fraternity brother of mine, an associate dean of a management school. John told me they … Continue reading

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First Line Manager: The Problem Ain’t The Problem

I am discussing a recurring problem with an engineer on the phone. Bob S., my Customer Service Manger told me the problem occurred again today. This engineer’s crews cause the problem when they come into our territory and de-energize a … Continue reading

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First Line Manager: The Possible of the Impossible

If the Wright brothers could have made a jet; we would not have a biplane. They took the materials in their bicycle shop to make the first machine of flight. The brothers poked a hole in the impossible by doing … Continue reading

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First Line Manager: Empowering Employees

Our company President rose, his first statement, “You are empowered. I expect you to make decisions for our company.” Sounded good since this is the flavor of the month in corporate slogans: empowerment. He made no further explanation; just moved … Continue reading

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