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Tag Archives: management
The First Line Manager: Trust begins a process that leads to success.
What can trust do for a first line manager? Trust opens opportunities for you. As night auditor at the Ramada in Tuscaloosa, I thought management did not care about how I did my job. I performed night audits prior to … Continue reading
Posted in business, Jim's Philosophy
Tagged business, first line manager, management, performance management, restaruant management
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First line manager: Change Must Be Doable, Seeable, and Feelable.
Is change inevitable? Absolutely. Change is necessary. Change can come from the first line manager’s department or elsewhere. Either way, change is the first line manager’s responsibility to implement in his department. The primary value of change is to create … Continue reading
Posted in business
Tagged business, compter knowledge, decisons, first line manager, leadership, management, performance management
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The First Line Manager: The Corporate Answer to Your Problem Cannot Be “No”
My area manager sends a message to a corporate customer service system expert. He asks the question about how to prevent a recurring field service problem. When his field service crew removes a customer meter for operation purposes the meter … Continue reading
Posted in business, Jim's Philosophy
Tagged business, decisons, first line manager, leadership, management, performance management, Process
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The First Line Manager: Back to Basics
Experience teaches senior first line managers when and how to “go back to basics.” Many times during my career I heard this statement, “we have to go back to basics.” When executive managers speak this phase, it comes with vague … Continue reading
Posted in business, Jim's Philosophy
Tagged business, decisons, first line manager, front line managers, leadership, management, performance management, restaruant management
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First Line Manager there are four types of employees
The first line manager’s responsibility is to keep a positive atmosphere in their work group. There is a saying that people do things for their reasons not yours. This is “ok” except when it comes to the workplace. Attitude is … Continue reading
Posted in business, People
Tagged first line manager, leadeship, management, performance management
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