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Tag Archives: Process
First Line Manager: What process in your job is not important?
“What process in your job is not important?” is the most important question to ask your employees. You must ask this question now and then. You need them to do a process, you need to know to change it or drop … Continue reading
Posted in business, People
Tagged business, executive management, first line manager, performance management, Process
Comments Off on First Line Manager: What process in your job is not important?
The First Line Manager: The Corporate Answer to Your Problem Cannot Be “No”
My area manager sends a message to a corporate customer service system expert. He asks the question about how to prevent a recurring field service problem. When his field service crew removes a customer meter for operation purposes the meter … Continue reading
Posted in business, Jim's Philosophy
Tagged business, decisons, first line manager, leadership, management, performance management, Process
Comments Off on The First Line Manager: The Corporate Answer to Your Problem Cannot Be “No”
