Monthly Archives: March 2011

“Show me the money” process.

  First line managers can learn the details of their business by the Jerry Maguire (Tom Cruse) “Show me the money” process. I managed several businesses without training or background in the business. Tracking the costs helped me learn the … Continue reading

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Management by memo… is not management.

Management by memo… is not management. As general manager of a motel, my Saturday routine included walking each floor. One morning as I walked the hall, I saw an open door to the South Central Bell office. I thought something … Continue reading

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What Leaders Know…

What leaders know… First line managers are leaders if they want to take the employees they supervise to a higher level of performance. I learned that sometimes you have to keep this journey a secret from the employees. First, you … Continue reading

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First Line Managers… You are “The Pattern”…

First Line Managers… You are “The Pattern”… My first real job was as a carpenter helper with Goodwin and Murphy construction company on a bridge building job on interstate 65 just south of Verbena, Alabama. One day, I and the … Continue reading

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“Harmony is the strength and support of all institutions. …”

“Harmony is the strength and support of all institutions.  …” As a first line manager, I know one of my prime responsibilities is to promote and assure that the work place is a place of harmony. Harmony allows employees to … Continue reading

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