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Tag Archives: perfromance management
The First Line Manager is risky business
Thinking you know; Knowing; knowing you know. There is a difference. This difference determines how and when you make decisions that lead your organization. Your knowledge of these differences is the foundation of trust in leading employees. Thinking you know, … Continue reading
Posted in business, Jim's Philosophy
Tagged decisons, first line manger, leadership, perfromance management, risk
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First Line Manager: Some Customers Deserve Peanut Butter
First Line Manager: Some Customers Deserve Peanut Butter I realized early in my career that some customers are different than others. These are special customers and regular customers. I first believed that all customer’s should be treated the same, … Continue reading
Posted in business, Jim's mistakes
Tagged perfromance management, restaruant management
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My first motel job and managers
Holiday Inn North… my first motel job and thoughts on management decisions. I began not as a manager but as a night auditor for the Holiday Inn North in Tuscaloosa, Alabama. I was one of four people the motel was training for … Continue reading
Posted in business
Tagged first line manger, leadership, perfromance management
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