Author Archives: OJ

About OJ

I am a retired first line manager with over 40 years of experience. In operations management, accounting management, and central operations management. It is my wish to convey some of the experiences I have learned form over the years in the articles on my site.

First Line Manager there are four types of employees

Posted on June 29, 2011 by OJ

 The first line manager’s responsibility is to keep a positive atmosphere in their work group. There is a saying that people do things for their reasons not yours. This is “ok” except when it comes to the workplace. Attitude is … Continue reading →

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First Line Manager, Now What, You Are One

Posted on June 28, 2011 by OJ

One morning, my District Manager came into my office, he stated, “if someone told me about all these employee problems, I would not want to be a manager.”  This was in 1986. Over the years, I heard this statement made … Continue reading →

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The First Line Manager As leader

Posted on June 9, 2011 by OJ

The First Line Manager As Leader In the Jaycee organization there is a simple definition of a leader; a leader has followers. I learned there are several types of followers; voluntary, hired, and assigned. Mostly, a first line manager deals … Continue reading →

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First Line Manager: Some Customers Deserve Peanut Butter

Posted on May 17, 2011 by OJ

  First Line Manager: Some Customers Deserve Peanut Butter I realized early in my career that some customers are different than others. These are special customers and regular customers. I first believed that all customer’s should be treated the same, … Continue reading →

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The First Line Manager: A Piece of Pencil on a Piece of Paper

Posted on April 25, 2011 by OJ

I know as a first line manager communication is the key to our success. It has always been so.In the past communication was more difficult. Anciently, the important codes were carved into stone, for instance, the Code of Hammurabi, and … Continue reading →

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