Category Archives: business

First Line Manager: Are You a Jerk?

I believe some of the employees I have managed thought I was a jerk. Maybe I was the right kind of jerk suggested in this article I read. Jerry Useem in a June 2015 Atlantic article, “Why it pays to … Continue reading

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The First Line Manager: Trust begins a process that leads to success.

What can trust do for a first line manager? Trust opens opportunities for you. As night auditor at the Ramada in Tuscaloosa, I thought management did not care about how I did my job. I performed night audits prior to … Continue reading

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First line manager: Change Must Be Doable, Seeable, and Feelable.

Is change inevitable? Absolutely. Change is necessary. Change can come from the first line manager’s department or elsewhere. Either way, change is the first line manager’s responsibility to implement in his department. The primary value of change is to create … Continue reading

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Effective Meetings Begin Before The Meeting

Effective Meetings Begin Before the Meeting All meetings, in a way, are sales meetings. You don’t meet just to meet. There is a sale involved even if you are not selling a product. Change has to be sold. Meetings have … Continue reading

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First Line Manager: Creativity, Never Get Stuck Again

As a little boy, I was taught, in Sunday school, humans are all created in the image of God. I never understood this as a boy. Now, I think I do. God is creative; so are humans. This creativity is … Continue reading

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