Tag Archives: business

How do you recognize a bureaucrat when you see one?

I worked for a very bureaucratic company for thirty-six years. We, first line managers, had to learn to deal with corporate bureaucrats. I have never really stopped to try to define one. I just had to deal with them. Now, … Continue reading

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“Leaders Get Out of the Boat”

As a boy I read the story of Jesus walking on the water in Matthew 14: 22-33, I understood why Jesus could walk on water. It was a puzzle to me why Peter (Petra: the rock) got out of the … Continue reading

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The First Line Manager: Trust begins a process that leads to success.

What can trust do for a first line manager? Trust opens opportunities for you. As night auditor at the Ramada in Tuscaloosa, I thought management did not care about how I did my job. I performed night audits prior to … Continue reading

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First line manager: Change Must Be Doable, Seeable, and Feelable.

Is change inevitable? Absolutely. Change is necessary. Change can come from the first line manager’s department or elsewhere. Either way, change is the first line manager’s responsibility to implement in his department. The primary value of change is to create … Continue reading

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Effective Meetings Begin Before The Meeting

Effective Meetings Begin Before the Meeting All meetings, in a way, are sales meetings. You don’t meet just to meet. There is a sale involved even if you are not selling a product. Change has to be sold. Meetings have … Continue reading

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