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Tag Archives: leadership
360 and Upward Assessment Surveys, My View From the Bottom of a Corporation
I read an article in the Wall Street Journal on December 8, 2011, by Joann Lublin entitled, “Transparency Pays Off in 360 degree reviews.” I have a particular view of these corporate surveys. From time to time in most big … Continue reading
Posted in business, Jim's Philosophy
Tagged 360 assesments, business, first line manager, leadership, performance management, perfromance management
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First Line Manager: The Problem Ain’t The Problem
I am discussing a recurring problem with an engineer on the phone. Bob S., my Customer Service Manger told me the problem occurred again today. This engineer’s crews cause the problem when they come into our territory and de-energize a … Continue reading
Posted in business
Tagged business, compter knowledge, decisons, first line manager, leadership, perfromance management, training
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First Line Manager: The Possible of the Impossible
If the Wright brothers could have made a jet; we would not have a biplane. They took the materials in their bicycle shop to make the first machine of flight. The brothers poked a hole in the impossible by doing … Continue reading
Posted in business, Jim's Philosophy
Tagged business, first line manager, leadership, line managers, performance management, training
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First Line Manager: Empowering Employees
Our company President rose, his first statement, “You are empowered. I expect you to make decisions for our company.” Sounded good since this is the flavor of the month in corporate slogans: empowerment. He made no further explanation; just moved … Continue reading
Posted in business, Jim's Philosophy, People
Tagged empowerment, first line manager, leadership, performance management, perfromance management, restaruant management, training
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The First Line Manager: The Customer
The Chief Executive Officer of my Company said, “Our customer must be in the center of everything we do.” I am not sure the company’s first line managers are acting on this statement. It is just another slogan. I am … Continue reading
Posted in business, Jim's Philosophy, People
Tagged business, executive management, first line manager, leadership, performance management, training
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